Privacy Policy
- Introduction
This privacy policy is about how TANYA CLARKE collects, processes, stores and shares personal information that has been provided by you.
This Privacy Policy only relates to personal data collected by TANYA CLARKE via the TANYA CLARKE website, application forms, emails and telephone calls. Any personal data collected by TANYA CLARKE is used in accordance with UK data protection legislation.
Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and the TANYA CLARKE Privacy Policy will no longer apply.
- The Data Protection Bill 2017
TANYA CLARKE complies with the principles of the Data Protection Bill 2017 in accordance with General Data Protection Regulations (GDPR).
- Purpose of data
The data we collect from you is the data required to provide professional services requested by you. The data held by TANYA CLARKE is collected at the time of requesting a service and includes name, surname, home address, email address, and contact number(s) Data is also collected by completing a nutritional therapy questionnaire, by signing TANYA CLARKE’s ‘Terms of Engagement’ form and during a nutritional therapy / naturopathy consultation
- Disclosures – Sharing of data
We may disclose your personal information (including to trusted third parties) for the purposes for which is primarily held or for a related secondary purpose and in some cases we may disclose information without your consent. Your personal and sensitive information may be disclosed to TANYA CLARKE employees, TANYA CLARKE representatives, service providers we use to deliver aspects of our service.
We do not store credit card details, nor do we sell, rent or share client details with any third party for commercial reasons.
- Device specific data
The following information may be collected through your device and browser:
- Your devices IP address (collected and stored in an anonymized format)
- Your email address including first name and surname
- Device screen size
- Device type (unique identifiers) and browser information
- Geographic location (country only)
- Preferred language used to display the webpage
- Consent
By contacting TANYA CLARKE, you consent via this contact to receive information relating to the activities of TANYA CLARKE in the form of newsletters, regulatory updates, webinars, events, special offers and information relevant to the profession. This is an optional process.
- Opting out
Opt out mechanisms are in place on all TANYA CLARKE mailings and communications. You can choose to opt out at any time by clicking the opt-out button at the bottom of mailings or emailing TANYA CLARKE directly with a request to opt out.
- Use Made of Personal Information
Personal information provided to TANYA CLARKE will be used for providing the services that you request. Any personal information which is collected by TANYA CLARKE will be used by TANYA CLARKE only in accordance with current data protection legislation.
In addition, personal information may be used for statistical analysis.
Personal data will be collected and processed by TANYA CLARKE for the following purposes:
(1) To process your request
(2) Administration
(3)To validate and confirm your appointment
(4)To validate and confirm your rights to access free and discounted offers with external companies
(5)To validate and confirm your status (at your request) to external companies
(6)To process laboratory testing
(7)To register your attendance at TANYA CLARKE events
(8)To record complaints or misdemeanours.
Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors and regulators of TANYA CLARKE.
Written agreements exist between TANYA CLARKE and such parties that there must be no further disclosure of such personal data.
- Consent
By providing personal data to TANYA CLARKE users consent to the processing of such data by TANYA CLARKE as described in this Privacy Policy.
- Verifying, updating and amending your personal information
If, at any time, a user wants to verify, update or amend their personal data they may write to:
TANYA CLARKE
tanya@tanyac.co.uk
07711 752 785
Verification, updating or amendment of personal data takes place within 10 working days
- Storage of personal data
Data is stored in a secured, encrypted, cloud based database. Payments are processed according to the requirements of 12.9 PCI DSS v3.2 in accordance with PCI security standards.
- Processing of data
All personal data is fully backed up and stored in highly secure data centres with 24/7 infrastructure monitoring, with immediate notification and recovery in place in the event of a data breach.
PayPal is used to process payments. All PayPal transactions are subject to the PayPal privacy policy. All data handled by PayPal is handled securely by a single data
controller for administrative purposes.
- Cookies
A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.
Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.
TANYA CLARKE uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.
TANYA CLARKE cookies do not analyse visits to other website or any searches undertaken whilst on the TANYA CLARKE website.
Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.
TANYA CLARKE uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.
- Links to Third Party Websites
This Privacy Policy applies solely to the personal data collected by TANYA CLARKE and does not apply to third party websites.
TANYA CLARKE is not responsible for the privacy policies of third party websites. TANYA CLARKE advises users to read the privacy policies of other websites before registering any personal data.
- Security
TANYA CLARKE holds your personal data in accordance with the security provisions of the UK data protection legislation.
If you have any questions about security please contact TANYA CLARKE on 07711 752 785
- Notification of Changes
TANYA CLARKE will notify all users of any changes it makes to its Privacy Policy. If TANYA CLARKE decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how TANYA CLARKE uses your personal data.
Users have the right to ask TANYA CLARKE, in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that TANYA CLARKE correct any inaccuracies in that information.
- Your rights over your data
You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.
This Privacy Policy was reviewed in March 2020.